Tag Archives: Elk Grove

Where Are We Eating Tonight?

About the last thing I want to do is explain to the people in really tall buildings they are making a mistake but I find myself doing just that more and more often.  This time I will confine what I have to say to the executives at the International House Of Pancakes… Formerly IHOP.

There has been much written recently about a name change from IHOP to IHOB.  I cannot imagine the millions of dollars spent on branding the name IHOP and it’s even more difficult to estimate the number of people who associate the IHOP name with breakfast.   Like many of us I was moderately surprised to wake up and find out the House of Pancakes had become the House of Burgers.

The switch in the sign isn’t really all that noticeable and yet the change in focus is.  I wonder if they have given up on pancakes and have decided to shift their focus to burgers.  Big companies do this with the best of intentions and often the worst in results.  In the corporate world dramatic change is seldom positive.  Many of us remember the new Coke and the debacle that caused their company.

Whenever we are asked to make a dramatic change we carefully weigh both the consequences and desired impact.  Not for a minute do I think the impact was a move away from pancakes and article after article I have read suggests just that result.  We named our company Visual Solution Group and to be honest I don’t see this change as a desired solution.  I would love to hear your opinion.  Please e-mail me at mike@visualsolutiongroup.com and tell me what you think.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

IHOB

Working In The Fire Prevention Department

I met someone recently who was new in their position and as the story ended up we had more to talk about than we initially imagined. By the time we were done with our meeting our introduction was good for both of us.

This story is told with the permission of the engineer. I made the decision to withhold their identity.  I was asked by a current client to call someone who was new on the job and it sounded important. The person asking me to call was a seasoned Hospital Engineer who wanted me to call a new Hospital Engineer.  The current client had set up the phone meeting and the potential for the face to face meeting.

Since the phone meeting went well I changed my schedule and met with the newly appointed Hospital Engineer. This person’s previous position was as a Facilities Engineer for a software company.  He knew the rules in a hospital were different and had no idea how different.  As we walked we saw in excess of 50 plain paper copier printed signs in various places for various reasons held in place with tape.  These signs were not laminated and while they looked ok they were not what the hospital higher ups wanted their patients to see.  While we may not always notice, hospitals are in fact in a competitive arena and appearance matters.  As I explained… simple paper signs from an office printer like this go beyond cosmetics.

The Federal Government and the State of California have rules on almost everything that happens in a hospital. Signs made from copy paper and unlaminated are potential fire hazards and not acceptable.  In fact, these are not acceptable at the level of fines and other penalties.  The reality is there was the potential for him to lose his new position… not acceptable from his point of view.  After he did some checking (I suggested he call the man who arranged the meeting) I moved his facility to the front of the list and handled the issues under his authority.  Having the freedom and ability to help someone is one of the best aspects of what we do here at VSG.  As I tell people… Yes, we do a lot more than just signs.

We are the Visual Solution Group. We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Heard Of The Lockeford Little Rascals? You Will…

Liberatorslittle rascals

Have you heard of the Lockeford Little Rascals?  How about the Lockeford Liberators?  Remember Roller Derby?  Casey Lara and Michelle Cioli saw a need to get kids and adults up and off the couch and invited the community to get active and get involved.

The reality is most communities and cities have sports like Soccer, Baseball, Softball, Football and other activities to keep the many of the kids moving… Lockeford not so much.  Ok, the reality is Lockeford has nothing of any of the sort to keep the kids active.  These 2 coaches went a step further.  Looking at communities who have these other sports it seemed the kids were active and the parents were left to drive them around and watch.  Casey and Michelle wanted more.

By forming both an adult and youth league the parents and the children are involved and they share what each other is doing.  The league game competes with teams from San Luis Obispo to Chico and places in between.  There are currently 10 adults and 16 at the youth level involved and they encourage fun AND healthy competition.  Because of the diversity of the leagues and the lack of business sponsors they were having an issue generating what they needed to run this group so coaches, parents and fans reached out to whoever they thought might help out.

When they called us at Visual Solution Group and told us about the concept we knew we had to help.  So did Capri’s, The Wood Shaper and others who were not stepping up to potentially get business but were sponsoring to make a difference.  After talking to the coaches and a couple of the players in appears we are doing just that!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Getting A Text Is A Sign

I must disclose I have teenagers.  One of the reasons I need prayer is they’re daughters and pretty.  They’re also technologically driven and very intelligent.  They’ve trained me to text them first and call second.  I wouldn’t have believed, until it happened to me, how important and valuable text messaging would become in my professional life.

I take pride in adapting to what my clients need and then “finding a way” to help them out with unusual solutions to interesting problems.  I’ve been trying to get a message to a client for about 3 weeks with no luck whatsoever.  I’ve called, left multiple voice messages and I’ve left at least 5 e-mails and I hear nothing.  While this is frustrating me to a certain degree it was frustrating him to an even bigger degree.

This man’s assistant had a moderate heart attack and the result for my client is doing 2 jobs at the same time with high expectations on both, high need for completion, minimal help and close to zero time at his desk.  I’ve never been a big fan of texting in a professional environment and yet when I finally texted him I got an almost immediate response!  This reminded me of trying to reach one of my daughters.  Calling might mean hearing back in between 10 minutes and 6 hours and often when I call I get a text asking “What do you want?”  My thought process is answer and find out!

My client was happy to handle everything by text message because he could do it on the fly without communication regarding anything other than the task at hand.  I guess this is one of the things my kids like.  I now know it’s one of the things he likes.  If you need to text me feel free!  Text me 9162256931 and please include your name when you do.  If you want a call back that’s great and aside from a specific request I will simply text my response!  Thanks kids!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Another “Sign” VSG Does A Lot More Than Signs

 

sppedbump1

A recent conversation brought about the newest addition to what VSG can put on its plate.  This list has recently added solar signs, tree trimming and all the way to helicopter landing pads.  With that said how far off center could speed bump installation actually be?

Some inherent challenges existed and the VSG team stepped up, did the research and we were able to find a product to fit the demands of the job.  One of the biggest challenges include installing the speed bumps while the parking structure was still open.  Another challenge was that most adhesives take 24 hours to dry before they can be used and we were told up front that was a non-starter.  More research!  One thing is certain and if you do sufficient research you will find an answer.  We looked and we found!

The next thing we had to determine was the time the parking garage has the least amount of activity so we could first lay the speed bumps out and get them installed.  Once we had the entire project figured out we put together our resources and got the job done.  This was actually a fun project and the best part is we solved a problem for a client and that’s just part of what we do.  In the words of the leader of the A-Team from the 1980’s “I love it when a plan comes together!”  Thank you all for letting us get creative!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

No Power Source… No Problem!

solar sign

VSG was recently presented with an interesting problem and we arrived at a very 2018 solution.  What would you do if you needed a lighted sign and didn’t have a readily available power supply?

Problem: After more than one expansion one of the facilities we help needed some lighted signs in a remote parking lot.  This is not an unusual request.  After we met with the engineer we thought we had our work cut out for us.  They needed a couple of signs with exact measurements.  The two options being considered were running power to the area or look at the potential for a solar option.

Solution: These days when you say solar people think about the expensive panels people have on their roof that quit functioning in the shade or at night.  Not functioning at night or in the shade wasn’t going to work for a 24 hour parking lot so we found a solar sign with battery back-up.  The sign functions 24 hours a day and the charge the battery gets during the day is more than enough to charge the internal batteries and power the sign all night long and on overcast days.  VSG was able to install and program the sigh and we will maintain it as well!

We enjoy being presented with unique challenges and answering those with unique and affordable solutions.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

A Distinction Without A Difference

garbage sign

I have to say I needed to take a step back when I saw this sign for the first time.  I will also tell you I have been around long enough that I remember the term “One man’s garbage is another man’s treasure” and I am still at a loss what the intent of this sign is.  This is not a sign Visual Solution Group created for anyone.

Garbage is defined as “wasted or spoiled food and other refuse as from a kitchen or household” and Trash is defined as “discarded matter… Refuse”.  After looking up these definitions we are lead back to the starting point of asking what the difference is!  A great follow up question is how often will someone have a thesaurus with them and will take the time to look these words up?

Someone needed to stop and read this sign for content and meaning before it was created and installed.  What did they intend to define as garbage and what is considered as trash in their world?  There is little doubt the person who wanted the sign had a clear idea of what they wanted to convey and in our opinion they fell short.  What means one thing to you might mean something completely different to me and that is before we start to climb the language barrier mountain.

What did the customer who wanted this sign want to convey?  They had a definition of both garbage and trash that likely disagreed with one another.  This is an area where their point did not come across clearly!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Not Having “PMS” Was Causing Issues

PMS

Before anyone goes off on a tangent we need to be on the same page.  It’s true that not having PMS was causing issues so we got it.  The Pantone Matching System (PMS”) allowed us to give every color you have an exact number and with this number everything matches like it should.

Have you ever wondered how fire trucks all the same uniform color of red from one end of the country to the other?  The PMS system allows agencies nationwide to coordinate and get a definition of what a particular red actually looks like in the visible light spectrum.  Did you know there are 285 different and discernible colors of red the naked eye can differentiate?   Without a system how would you ever get an exact match?
With more and more companies taking on a nation or international branding the color we use matters more than ever.  Having all of your signs match shows at minimum an attention to detail and in the long run supports and protects the branding your company is spending money positioning.  The Pantone Matching system consists of several different guides and each lists different colors.  The Formula Guide, for example, consists of 1,677 solid colors and gives printing formulas for various types of paper stock.  The CMYK Guide for print processes has 2,868 colors that can be created using a four-color print process. Additional guides are available for the apparel, home furnishing, interior design and plastics industries.  If you have ever wondered how Disneyland, Visual Solution Group or Apple computers always have the same colors wonder no more.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

 

Stolen Letters

stolenletters

My daughter likes to cook. I like to eat. The other reality is I like to eat many of the things my doctor tells me I shouldn’t like to eat.  This is a great relationship on many levels with the exception of my doctors!

I recently asked my daughter to make me a cake and she was more than happy to do so.  I was extremely disappointed when I arrived home I found no cake… It turns out I really wanted cake.  When I asked why she explained we had no eggs and thus no cake.  I wanted her to improvise and go another route.  She was able to find an egg like product in the ice box and used that.  The result was not a good one.  The best description I have for this result is at best incomplete.

This sign was completed with an egg like product.  The best grade I can give it is an incomplete although the person who figured out which letters to substitute gets an “A” for effort. A better solution for this could be an electronic digital sign.  No one loses the letters and you can change the display on a week to week or even hour to hour basis.  The cost is very reasonable and at the end of the day the lack of finger pointing in regards to who lost the letters could be worth the investment all by itself.  Give us a call.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Inattention To Detail

restaurantsigns

I was driving past a local fast food restaurant the other day when I saw these signs.  This restaurant just underwent an extensive remodel which involved closing for well over a month and the relocation of a Manager.  They were able to afford the revenue loss because the relocated Manager had built the business up to a great extent.

When they reopened they were dressed the part.  New crew, new uniforms for the crew, the place was spotless and in fact it was so clean and the new signs out front announced what many were waiting for a “Grand Opening.”  I think we’ve all seen the cloth banners that blow in the wind to attract attention and this place was lined with them.

Now a few weeks later and the signs have fallen into a state of something more than disrepair.  These signs are actual eyesores and no one at this place of business including the Manager have taken the time to notice.  When I see this being overlooked I wonder what else is being overlooked.  From what I can tell everything is running fine and yet I still ask.  When you see a sign being ignored, trash in the lobby or filthy restrooms do you wonder?  I know I do.  If you have something that needs to be taken care of, even if VSG didn’t install it call me so I can make it look right.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!