Tag Archives: Hospital

Things We See When We Do A Sign Audit…

We started the idea of “Sign Audit’s” when someone asked us to see if there were any issues that needed to be addressed. At the end of the audit it became a question of what to do first and what could wait. Some items were important and other items were urgent. The attached picture is on the urgent list.

This is a picture of a hand written sign someone placed over an emergency phone that had been identified as “Non-Operational” for in excess of 3 weeks! Whoever placed this was no doubt trying to be funny. Imagine if someone was in a dire emergency, the phone was their only option and they’re met with this sign. Someone knew there was a problem, someone likely reported the problem and then someone dropped the ball. We charged nothing to fix this problem. We identified the problem and got the people responsible to put this high on their priority list. We imagined the long term cost of doing nothing. This is just one of the ways we add value.

When we see something like this we take it to the next logical level. “What If” is a question we ask and when we don’t like the answer we draw a line in the sand and do whatever we can to get the issue handled. In a case where an Emergency Phone line is down we keep asking questions until we get an answer about what’s being done. We view ourselves as your partner in all of this and that means a second set of eyes. Frequently we locate problems that we cannot fix so we bring it to the attention of someone who can and will.

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

 

Things Better Left Unsaid Sometimes Needs To Be Said…

As youngsters we learned every action had a potential opposite reaction.  Personally I taught my daughters to consider the impact of their actions on others.  This applies to many areas of life.  Things like hold doors open for people, don’t litter, look your best at all times and don’t dispose of things in a careless manner.

One of the basic areas of this comes down to where some of us throw trash.  When I go to athletic events I often see beer cups thrown into urinals.  Who could possibly think this is either a good or even appropriate place to throw trash?  Someone has to remove that from the urinal and dispose of it properly.  Was the person who threw it there actually taught that a urinal was the proper place to throw this away?  Other than the fact someone has to remove this and throw it away what are the other potential impacts of this behavior?

I asked an Engineer about the impact of small pieces of trash in a urinal they explained when small bits of trash collect in filters and enough debris collects in one of these filters a spill is the result.  If the debris gets past the filter there is potential damage to the plumbing system and that results in increased labor, material, down time and costs for everyone.  The down time resulting from this results in a closed restroom and this impacts us all… Especially the elderly and infirmed.  At the end of the day the sign is asking that we all consider the other person and act accordingly.  Simple message and a great result!

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

 

 

When I decided I wanted to work for myself and serve the public I thought I knew what to expect.  So far it’s been more interesting and at times even more exciting than I had reason to believe it would or could be.  These days when I’m asked “Can You Do That?” my initial reaction is to say “Yes” and then figure it out.  The best hotels in the world pride themselves on their ability to say yes and figure the rest out from there.  This story is about starting with “Yes” and going to the next step.

In the last few months we’ve been asked to help with installing bollards, speed bumps, chain link fencing and even an 8’ high iron fence.  We’ve never proactively told anyone we do these things… they tell us they need help, ask for that help and we’re programmed to figure out how to help.  A long time ago I learned my life would be easier if I knew people who could get things done.  It turns out I know people who can do each of these things and many of my customers need help from time to time.

Sometimes I get calls from an Engineer who has an issue in front of them they need solved immediately.  I’ve always promised when it’s a sign issue just call VSG, tell us what you want and consider it’s complete.  I love telling someone who is frantically looking for a solution “I Got This” and then handle it.  I was given a problem recently with a sign that was an important part of a safety system.  The sign was damaged beyond repair and with inspectors coming in within the following week it needed to be dealt with.  I was called on a Saturday morning and an hour later I met with the engineer, understood what was needed to solve the issue and by 5:30 Monday evening the situation was dealt with.  I love being that company for so many of you.  Thank you for letting it be VSG!

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

When Was The last Time You “Wet Your Plants?”

Done at the right time and in the right situation a simple play on words can be extremely powerful and drive the exact behavior you are looking to drive.  With the advent of spring I have a picture from a nursery reminding you that spring is here. You may need to water your plants as a result and that the landscape department is open for business.  There is actually a lot going on here.

The most important takeaway from this sign is what’s called a pattern interrupt.  It should be “Wet Your Pants” and with the simple addition of the letter “L” the entire meaning has changed.  Changing the meaning in both a subtle and dramatic way causes the brain to work and respond in a much different manner. This is much like what happens when you re-arrange words.  “The Dog Bit Johnny” use the same words and “Johnny Bit The Dog”.  We are using the same words and have a very different meaning and causing the brain to reconsider the entire premise.

Using technology like this is clearly not a great fit for every project or in every setting.  The reality is we place visual communication in an effort to garner attention.  Consider this…  We’ve all seen “No Parking” signs and recently I saw a sign that said “Don’t Even Think About Parking Here!”  Both say No Parking and one is overly demanding and I would imagine much more effective!

We are the Visual Solution Group.  We help you create communication, we get your point across clearly and concisely and we help you solve problems you didn’t even know you had!  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

Gentlemen… This Is A Football

The famous football coach Vince Lombardi loved to take his players back to the basics after any loss.  He started every post loss practice with the phrase “Gentlemen, this is a football.”  His thought was that managing the most basic element of what you were responsible for made you better than most everyone else.  Today I want to review what a sign is.

The word sign comes from the 13th century and means gesture or motion of the hand, especially one meant to communicate something.  The term comes from the Latin word signum “identifying mark, token, indication, symbol, proof, military standard, ensign, a signal, an omen, SIGN in the heavens or constellation.  Keep in mind this is from the 13th century and the term is still being used in its same basic form today!

This is where the idea of Visual Communication originated.  When the term was initially agreed on the language the world used was very different and much less developed than it is today.  With language being more developed today we have far more ways to confuse the most basic level of communication.  Scholars say that the English language is one of the more difficult languages to learn due to multiple meanings for the same sounding word.  There, their and they’re are excellent examples of that difficulty.  When spoken they can be confusing and they get more clear when written if the reader is paying attention, understands the difference and isn’t engaged on social media.  I mention social media due to what has become acceptable spelling and syntax errors.  Some of the errors redefine what a sign is and must be taken into account when a sign is designed.

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

Placement Matters

Oops!  This was my thought when I rolled up on this sign the other morning.  So many things were going great and one thing detracted from what was going on.

There I was… on my way to see a client and I hit a traffic slowdown.  No one likes to hit traffic but something good came out of it.  Road repair was happening in front of me and the crew from Elk Grove was seriously hard at work like I’ve seen them work in the past.  They were patching potholes that morning (Who doesn’t hate potholes?) and while I was stopped I saw this sign.  They were evidently so busy getting to work that sign configuration was a minimal consideration.  This is a familiar story.

If I was to write a story on signs that were improperly installed by others I could write for a long, long time.  Signs not level, signs not actually affixed, signs placed where they increase confusion and signs placed in places they shouldn’t be placed.  This sign was upside down and this happens because someone gets busy and makes a mistake.  While I waited in my truck I watched people point at the sign and laugh.  How much of their laughter is directed at the sign and how much at the work crew who put the sign in place?  That answer is impossible to say but figures in to the entire equation.  VSG installers spend a little bit more time to create a better result.  We fix mistakes others have made and we dot I’s and cross T’s.  If VSG was the last one there and failed to act when acting should have happened, that’s on us.  Placement matters!

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

Who’s Minding The Store?

Clients send me interesting, confusing and disturbing signs and I appreciate that.  This sign was sent in recently and belongs in the confusing category.  The sign on the left tells the reader pretty clearly what the Winter hours are.  That’s helpful.  The sign on the right informs you they are closed for maintenance.  Only one of them is likely correct.

Situations like this come up more often than owners or managers realize.  This company had no intention of placing a sign telling you they’re open and closed at the same time.  How does this happen?  I recently came upon a sign on a door that clearly identified that door as an evacuation route and another sign on the same door that said “Do Not Enter”.  Listing both of those things are at best conflicting and at worst could get someone injured.

Avoiding conflicting signs comes down to paying close attention to what you’re doing and might even mean going an extra step by having someone who isn’t associated with what you want to communicate reading your signage. This person would read the sign, tell you what they see and then you compare their understanding to what’s written.  Both the “Do Not Enter” and the evacuation sign are perfect messages…when they are combined the meaning becomes unclear.  Take a minute right now and look at the signs you have posted and read them for content and consistency.  You may find signs that don’t belong together or signs that confuse more than they educate.  The next step is yours!

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

Options Can Be A Good Thing

As a nation we’ve invested hundreds of millions to as much as billions in educating and reminding people that drinking and driving is not OK!  Some of this education has been in the form of driver training videos and other education has been in the form of electronic signs on the side of the road that say “Buzzed Driving Is Drunk Driving.”  I want to share with you someone who used a different approach and ask how the approach could work for you.

This sign almost encourages you to drink and drive and then goes to the next step and explains what the alternatives are if you either get caught or are in an accident.  The getting caught aspect comes down to jail.  The prospect of spending time with others who are at various stages of sobering up should be at least mildly bothersome and will be some form of over the top expensive.  The next 2 choices are even more chilling.  Going to the hospital with unknown injuries and causing unknown injuries is a result no one wants.   This result gets you the jail component as well.  Not fun and possibly very painful

The morgue option, while likely not painful for the person it happens to will be painful for others.  Each of these results give you something to consider and may make the reader to opt out and not drive drunk or buzzed.  Other signs like this we will explore include “If You Think Education Is Expensive Try Ignorance” and “Do You Know The Warning Signs Of A Heart Attack?”  Some educate about what can happen and others educate about outcome.  Decide which one you want!

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com   We get your point across!

 

Today I Am Sharing A Sign A Client Sent In…

I love sharing unique signs with you and today I’m sharing a sign I never got to see personally.  This sign image was captured by a client who was recently on holiday in Palm Springs.  Part of the story she shared was looking at what the sign said then looking at those who responded.  The entire group was comprised of men, all were having a beverage of some sort and about half were smoking cigars.  The sign said what they had, what they were looking for and where to gather.  Brilliant!

No matter anyone’s opinion on smoking cigars, wine bars or micro- brews we can all relate to the idea of day care.  In this case day care became evening care for men who apparently had spouses who wanted to shop with minimal desire to have their significant other tag along.  The lady who snapped this picture related she was going to come back the next day, drop her husband off and go shopping with her girlfriend.

This sign is very smart as it tells the reader in short order what they have (Cigar Bar, Wine Bar and Micro-Brews), who the service is offered to (husbands, not wives) and what they can do for them (Day Care).  The simplicity is incredible and they eliminate an entire group of shoppers without offending anyone walking by.  The next question is how can this be applied to your business or organization as elegantly as this place does?

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Using Humor To Engage And Inform

Most signs are created for a specific intent and convey a specific message.  This is the nature and goal of signs.  Signs exist to communicate visually in much the same way as someone would use sign language to communicate with a person who doesn’t have the gift of hearing.  This is a sign we saw recently and the creator went in a different direction.  While the direction they chose has a limited range it worked here and I wanted to share.

Few people like being solicited and I’m included in that group.  This sign enters the conversation the person who is being solicited might have going on in their head.  We don’t have enough money to buy what you are selling.  We are voting and have decided who to vote for.  We have a religious faith so we are all set for the here-after.  If, on the other hand you are selling thin mints we want to talk to you.  Other than that please go away!

This would get the attention of most people and if nothing else it gives us a reason to smile.  Humor tends to cross all boundaries and many consider humor, in it’s most basic form to be a universal language.  This sign spells out no soliciting in a fun way without being overly mean or confrontational.  I love its simplicity and when was the last time humans didn’t want to have at least a little fun?  Now, about those Thin Mints…

We are the Visual Solution Group.  We help you create communication and we get your point across clearly and concisely.  We can also help with banners, graphics, apparel, printing and most anything else related to communication.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!