We’ve written a lot about animals recently to say the least. Animals strike an emotional chord with many of us and cause a shift in our attention. The sign I saw recently when I was camping with my girls said a lot without saying a lot. This is what I strive to create for you.
Wild Bears are instinctive hunters and as a result they are very good at the art of hunting. With the exception of a sick animal when was the last time you saw a thin bear? The reality is this has become a problem in some areas where people leave tasty little tidbits out for bears to eat. These tidbits can be left out for a bear to easily get or someone may try to hide these in their car with predictably tragic results. Bears are seldom slowed down by locked cars. How does this apply to your verbal communication?
While we want to make it more challenging for Bears we also want to make things less challenging for your customers. When your customer can read a sign and rapidly get the information they want and need they are happier. This result typically removes the need to contact a staff member to handle their issues. In the case of the Bear they are telling you what to do and the results if you don’t do what they say. What if your sign said “Last Appointment 10 Minutes Before Closing” or “Customers With Complete Paperwork Given Priority”. Would this change how your customer acts and help them at the same time? Unintended consequences are never a good thing!
We are the Visual Solution Group. We help you create communication and we get your point across clearly and concisely. We can also help with banners, graphics, apparel, printing and most anything else related to communication. Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com We get your point across!