Tag Archives: Vancouver’

Not Having “PMS” Was Causing Issues

PMS

Before anyone goes off on a tangent we need to be on the same page.  It’s true that not having PMS was causing issues so we got it.  The Pantone Matching System (PMS”) allowed us to give every color you have an exact number and with this number everything matches like it should.

Have you ever wondered how fire trucks all the same uniform color of red from one end of the country to the other?  The PMS system allows agencies nationwide to coordinate and get a definition of what a particular red actually looks like in the visible light spectrum.  Did you know there are 285 different and discernible colors of red the naked eye can differentiate?   Without a system how would you ever get an exact match?
With more and more companies taking on a nation or international branding the color we use matters more than ever.  Having all of your signs match shows at minimum an attention to detail and in the long run supports and protects the branding your company is spending money positioning.  The Pantone Matching system consists of several different guides and each lists different colors.  The Formula Guide, for example, consists of 1,677 solid colors and gives printing formulas for various types of paper stock.  The CMYK Guide for print processes has 2,868 colors that can be created using a four-color print process. Additional guides are available for the apparel, home furnishing, interior design and plastics industries.  If you have ever wondered how Disneyland, Visual Solution Group or Apple computers always have the same colors wonder no more.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

 

Stolen Letters

stolenletters

My daughter likes to cook. I like to eat. The other reality is I like to eat many of the things my doctor tells me I shouldn’t like to eat.  This is a great relationship on many levels with the exception of my doctors!

I recently asked my daughter to make me a cake and she was more than happy to do so.  I was extremely disappointed when I arrived home I found no cake… It turns out I really wanted cake.  When I asked why she explained we had no eggs and thus no cake.  I wanted her to improvise and go another route.  She was able to find an egg like product in the ice box and used that.  The result was not a good one.  The best description I have for this result is at best incomplete.

This sign was completed with an egg like product.  The best grade I can give it is an incomplete although the person who figured out which letters to substitute gets an “A” for effort. A better solution for this could be an electronic digital sign.  No one loses the letters and you can change the display on a week to week or even hour to hour basis.  The cost is very reasonable and at the end of the day the lack of finger pointing in regards to who lost the letters could be worth the investment all by itself.  Give us a call.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Which Way Is The Best Way?

either way

We spend a lot of time over here at Visual Solutions Group working to eliminate confusing signs.  The sad reality is they seem to multiply faster than we can eliminate them.  Possibly the biggest question we have boils down to “is anyone paying attention?”

This is an example of a sign a client sent to us from Southern California and the picture was taken in a private parking lot.  What would you do?  How would you proceed?  The issues we have with this sign are twofold.  The first issue is the obvious confusion it creates and the results of that confusion.  While that’s bad enough the second aspect of this sign that disturbs us is the potential liability which could result from the use of a sign that can only be described as intentionally confusing.  If you saw this sign what would you do?  How would you react?

Signs like this are a result of multiple failures and not the least of which comes down to peoples inability to properly communicate.  As more and more of our communication transitions to the digital world less communication happens.  The next time you are at a stop light take a look at the drivers around you and see how many of them are looking at their phones.  Those are the folks your signs need to reach and get their point across in a few split seconds… Much like digital communication is delivered.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Another Way We Serve The Community We Live In

Doris & Desiree

My bride Desiree and I along with about 600 of our closest friends recently attended and co-sponored the Sacramento Pacific Asian Chamber Of Commerce 25th Anniversary event at the Hyatt Regency.  This was a chance to get together as a community and celebrate the economic impact we have on the region we live in and support.

The event also took time to honor the Matsui Family and what they have done for our region over the past 25 years.  After Representative Bob Matsui unexpectedly passed away his wife Doris picked up where he left off and she did so without missing a beat.  Representative Matsui (pictured here with my beautiful wife Desiree) spoke about what Sacramento means to her family and even took the time to recognize some of the many dignitaries in the audience.  Mayor Steinberg introduced Representative Matsui because he has worked side-by-side with her family with both State Government and Sacramento City.

Visual Solution Group was a sponsor of the event and this came about from much of the work we have done with the Sac Asian Chamber.  We have worked with this chamber for the last decade and have been honored in the past as the “Business Of The Year” and as a Chamber Ambassador.  I have seen businesses grow and as a result job growth due to the effort of the Chamber and its members.  Whenever we get the chance to help the Chamber out we know it means another job is going to be created and more people prosper as a result.  Here’s to another 25 years!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!eventsign

We Remove Issues Daily

issues sign

I am blessed and honored to help so many people do the things they have to do and many of those things help people when they feel the most vulnerable.

Imagine you’ve been told you have cancer and have to go to your first Chemotherapy appointment.  You are stressed, confused, you feel victimized and the last thing you need are directions that are difficult to follow.  I was recently asked to help an engineer out with signage that was unclear and very difficult to follow and comprehend.  The other factor was the sign needed to be a bilingual sign.  I worked with my team and in less than 48 hours had a solution making everyone happy.  We helped eliminate the issues he needed eliminated.

When I show up at a customer’s place of business (retail location, school, hospital or non-profit) my eyes and ears open up.  The biggest question I ask is how can I be of the most help possible and take as much off of someone else’s plate as I can.  Often times it comes down to things I can fix without approval and without compensation.  One of my installers recently repaired a fire exit sign which had fallen off of a wall.  Even though VSG had nothing to do with the installation we knew this could cause a problem or even a liability issue.  We had the time so we repaired the sign.  When my installer told the building engineer what he’d done he learned that was on his list to be repaired.  Issue solved!

Our job is to help you do your job.  We are all in this together and every issue we solve Is an issue you don’t need to deal with.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Why Use 6 Signs When You Can Use 1?

multisigns

Here is a group of signs we happened upon on a beach and I needed to share this with anyone and everyone who was willing to stop and look.  We all know how distracted people are these days and there is no reason to think things are going to get better any time soon.  Cell phones have social media, text message ability, the internet, Amazon Prime and some phones can even send and receive calls I am told.

These signs on this beach take distraction to a whole new level.  Imagine you are with your family as I was and you see a bright, inviting and sandy beach in the back ground.  Further imagine it’s a warm day and it appears you are going to have the beach almost to yourselves.  Pretty picture so far!  You park the car and get ready for the short hike to a gorgeous day and you are confronted with not one but six signs telling you about every possible peril that lies ahead.  Imagine further that each sign speaks of a different danger and each is for real and has meaning and value!

Why did someone go out of their way to create confusion and place signage in such a manner as this?  We all know it’s hard enough to get humans to read and comprehend a single sign and here someone went the path of 6 signs to communicate with beachgoers.  It’s evident that missing one warning could cause serious injury or even death and whoever did the sign went that way anyway.  What is the person making the signs used only a signle sign, highlighted the dangers and then took the final and possibly most important step of telling you who to call if you have a problem.  In my estimation this is what a pro would do and I know because I am that pro!

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Reminding, Entertaining Or Both?

Tipsy

I keep an eye out for creativity in the business world and some folks surprise me with what they come up with. When I saw this sign I wasn’t completely taken aback until I saw what folks were actually leaving in this tip jar.  Once I made a more critical observation my point of view changed in a hurry.

This was in the Honolulu airport wine store where they only offer to go items and my observation was this sign was a message/market match. Some folks drink wine for the sole purpose of feeling a “Little Tipsy” and that resonated with the patrons of this shop.  In fact I stopped and watched what was going on for about 10 minutes or so and my takeaway was huge.

In this shop every single transaction I saw was with either a credit card or a debit card and they were busier than I ever considered they could or would be. In about 6 of 10 cases the person buying would look at the sign and smile and then reach in to their pocket and tip between $1 and $5 before leaving.  Since everyone paid with a credit or debit card there was no way I could tell if the others were “Feeling Tipsy” but the odds are they were.  The tip jar being there told the customers that tipping is not only acceptable but others are doing it at the point of purchase.  Since others were doing it they were in the norm for following along with the majority.  This is a great way to communicate what others are doing and a subtle way to get people to join in.

How can this add to your place of business and I’m not talking about getting tips. What about customer compliance of just engagement?  If you write it they may join!

We are the Visual Solution Group. We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

How Will The Frogs Know?

frogs on road

Signs are often created for more than a single reason. Here we see a sign created to both warn a driver of something and also designed to make that same driver stop and consider other aspects of what’s actually going on.

How will a frog ever know that it’s ok for them to occupy a road when it’s wet and the follow up question for the frog is what happens when the road is dry? Compelling questions often create unclear answers.  If you are driving the car won’t you slow down and look either way?  That’s the intent of this sign and why more and more cities are using this sort of signage.

This is called a pattern interrupt and it’s very effective. Using this makes the average human stop for just a moment and consider something they hadn’t just a moment earlier.  Doing this sets off a chain reaction in the brain and can drive the reader of the sign to alter what they do next.  In this case studies have shown they cause to driver of the car to slow down and pay very close attention to the potential for frogs.  How else could you get that result?

At Visual Solution Group we use pattern interrupts when it make sense and can yield a desirable result for the task at hand. Signs can communicate information and sometimes produce the “what’s next” side of the conversation.

We are the Visual Solution Group.  We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Modern Day Solution With Worn Out Display…

Bitcoin

I saw this sign on a business in Nevada City over the weekend and someone I was with didn’t have a clue what a “Bitcoin” actually is. I explained what I knew by telling them it’s a “Cryptocurrency” and a lot has been written about it in the news. All I know is the Bitcoin has had a huge increase in value and most people think it’s in a “bubble.”  The idea is both new and somewhat controversial.

With the advent of Bitcoin and other new currencies I would never expect to see worn out signage telling me they accept this in of all places Nevada City in a gift shop but they did! Accepting one of these new currencies tells me you are on the leading edge of technology and once I see the sign I have a different point of view.  What they choose to tell me is their reality doesn’t match my reality and it’s my reality I care about.

This happens all the time. I recently saw a client at a trade show who was using poorly printed hand-outs in an attempt to lure new customers to use their business.  They spent very little time viewing these and instead relied on what they had to say.  The hand-outs are what’s taken home and viewed at a later date.  I helped them my updating the piece with a little design work and some small enhancements and had them printed and the result was astonishing.  Oh, by the way… The product I created cost less than printing them out of their own.  I can explain this in person if you have something I can help with.

We are the Visual Solution Group. We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!

Parking Pain Due To Confusing Signs?

There is a specific block long area in San Francisco where more than 4,000 parking tickets we’re issued last year. Think about 4,000 parking tickets in a single block and many of those are being fought in court.  Imagine the drain on resources and the impact on trying to budget people’s time to show up in court.  Expensive?  You bet!

This is actually happening in the South of Market area (SOMA) and the bottom line reason is confusing signage. Parking is already a nightmare in San Francisco so you have to wonder if you find parking in this area are you lucky or unlucky?  Might be hard to tell.  The reason for all the confusion and the people disputing their ticket is signs in direct conflict with one another and other signs which are missing.

Another aspect of the problem is the parking rules change after 5pm and when the Giants are in town and when baseball is not being played. The issue has become so bad that a few companies are sending 2 staff people to make deliveries and while one delivers the other stays with the delivery truck to make sure they don’t get cited.  This drives up costs for consumers because you have to pay for either the ticket or the additional staff person and those costs get passed along to the rest of us.  Solution? Have VSG handle an issue like this and while we’re installing a sign we make sure the signs already there aren’t in conflict with one another and that the required signage is in place!

We are the Visual Solution Group. We help you create communication that gets your point across clearly and concisely.  Call us at 916-225-6931 or visit us at www.visualsolutiongroup.com  We get your point across!